Jim is an Executive Coach at Pillar Technology where he works with organizations trying to improve their software delivery process. He’s also the owner/principal of Guidepost Systems which lets him engage directly with struggling organizations. He has been in various corners of the IT world since joining the US Air Force in 1982. He’s spent time in LAN/WAN and server management roles in addition to many years helping teams and customers deliver great systems. Jim has worked with organizations ranging from start ups to Fortune 10 companies to improve their delivery processes and ship better value to their customers. Jim’s been in many different environments but greatly prefers those adopting practices from Lean and Agile communities. When not at work you might find Jim in the kitchen with a glass of wine, playing Xbox, hiking with his family, or banished to the garage while trying to practice his guitar.